Who We Are
CSSTECH is a technical consultancy company that provides sustainable, cost-effective, and future-proof IT & telecommunications solutions for organisations across private and public sectors.
Our reputation is built on:
- Highly experienced sales and technical personnel.
- An understanding of the telecommunications industry.
- Strong vendor relationships and extensive knowledge.
- Outstanding customer service and product/service delivery.
Common Use Arrangement
CSSTECH are proud to announce that we have been awarded the Information and Communications Technology Services Common Use Arrangement (CUAICTS2021) by the WA Government’s Department of Finance for all WA state departments, agencies, and local councils.
This covers the following for a period of 4 years until 31 March 2025:
- Category 2 – ICT Implementation Services
- Category 3 – ICT Operations and Management Services
What do our clients say about us?
“CSSTECH have been a technology partner of ours since their inception. We utilise their expertise in delivering cloud phone systems and mobility solutions to help develop our business’s competitive edge. Their professionalism, responsiveness and commitment are beyond question, and I would have no hesitation in recommending them to others.”
I.T Manager, Nexus Risk
“I have been thoroughly impressed at service levels we have received from CSSTECH team. The account manager is always prompt, efficient, professional and always endeavour to provide value for money. The engineers are knowledgeable, accommodating and helpful. I would highly recommend CSSTECH to any businesses looking for a VoIP partner.”
Coordinator Information Technology, City of Subiaco
“Nexia Perth, chose CSSTECH as our Partner of choice for managing our considerable mobile fleet. We did this because CSSTECH provide exceptional service, attention to every detail, understanding of our complex requirements, and an ability to respond to our requests with amazing efficiency. I have nothing but praise for CSSTECH and would unreservedly recommend them to any other business.”
IT Manager, Nexia Australia
“I have engaged the team at CSSTECH a number of times to help us with our Internet and phone lines, mobile services and phone system requirements. They have always gone the extra mile to ensure the price is competitive and I am always impressed with the efficiency and quality of their work.”
Commercial Manager, IKAD Engineering
“We had major service issues with our previous ShoreTel partners. Serendipitously, as we were looking for another alternative, Charlee and Dane from CSSTECH appeared as a solution. Their service, attention to detail, and advice is excellent; they really understand our environment. Response times and completion of tasks is speedy. A no-fuss no-nonsense approach that works. I can totally recommend them.”
Director, The Rigging Shed
“CSSTECH have been our preferred Telephone systems provider since 31st May 2017. They designed and built a solution for us when Telstra told us that they would be cutting off our ISDN service. Recently, we had a major internet upgrade as we moved over to SDWAN and again CSSTECH were there to support with the technical issues that arose. It gives me peace of mind knowing that I have a reliable support whenever I need it.”
ICT Manager, Ursula Frayne Catholic College
“On behalf of the Shire of Wongan-Ballidu I would like to express my sincere thanks for the work undertaken by CSSTECH in implementing the our new phone system at the Shire offices and the Wongan Hills Medical Centre. The experience was very smooth and I was very pleased with the level of customer service provided by all involved on your end. Jim and Jarrod have been great as well post-implementation in answering any support questions. The solution implemented is very user-friendly and comes with some great functionality which improve business processes, as well as backend analytics reporting to help us improve our customer service.”
Deputy Chief Executive Officer, Shire of Wongan-Ballidu
“I would like to take this opportunity to thank you and the team at CSS Tech for the very smooth implementation of our new phone system.
The system is working well and the CSS Tech team has been very responsive in answering queries and making small tweaks to the system when needed.
The staff have found it easy to use and the back end interface has been a lot more flexible to manage than a traditional PABX. Our IT Officer, Nick Robinson has been utilising the remote soft phone capability since his move to Perth and remote working.
While we haven’t yet explored and benefitted from the systems full functionality, it is reassuring to know that in the event of an emergency, we will have control by logging in to the web interface to redirect calls to another site or mobiles.”
Deputy Chief Executive Officer, Shire of Plantagenet
“Charlee from CSSTECH has helped me immeasurably with Telstra services!
She has provided me with prompt, efficient service.
Charlee has gone over and above, even providing me with great service when she was overseas.
I cannot recommend CSSTECH highly enough.
Executive Assistant to the CEO, Buurabalayji Thalanyji Aboriginal Corporation RNTBC
“CSSTECH have been our preferred Telstra Mobile and NBN partner for many years now. Charlee and the team are always there to respond to our needs and everything is always delivered on-time without issue. They make dealing with Telstra very easy!”
Summit Homes Group
“I am thrilled to express my gratitude for the exceptional IT communications services provided by Charlee and the team at CSSTECH. Their commitment to excellence is truly commendable. The team’s expertise, professionalism, and prompt responsiveness have consistently exceeded our expectations. Running a 24×7 global company tests people, systems and responsiveness, CSSTECH have been there every time we have needed support and have not just met but surpassed our needs, making them an invaluable partner in our success. I wholeheartedly recommend their services to anyone seeking unparalleled IT Communications solutions.”